Shipping policy
Shipping Policy
At Amarachukwu Hair UK, we are committed to ensuring your order is prepared with care and delivered as efficiently as possible. Please read the information below before placing your order.
Processing Times
Unless stated otherwise, all items are pre-order.
-
Pre-order items:
Processing time is 3–10 working days. This allows us to carefully prepare, inspect and package your hair to meet our quality standards. -
Ready-to-ship items:
Clearly marked on the product page.
Processing time is 1–2 working days.
Please note:
Working days do not include weekends or public holidays.
Processing times may be shorter or slightly extended during:
- Seasonal holidays
- Busy periods
- Promotional sales
UK Shipping
Once your order has been processed and dispatched, you can choose from the following delivery options:
- Royal Mail Next Working Day Delivery – 1 working day
- Royal Mail 2nd Class – 3–4 working days
Tracking details will be sent to your email once your order has been dispatched.
International Shipping
- Orders are shipped via Royal Mail International
- Processing time remains 3–10 working days
- Estimated delivery time: 3–10 working days (after dispatch)
Please note that delivery times may vary depending on your location and local postal services.
Customs & Import Duties
International customers may be required to pay customs fees, import duties, or taxes upon arrival in their country.
- These charges are not included in our product prices or shipping fees
- They are the responsibility of the customer
We recommend checking with your local customs office for more information before placing your order.
Shipping Address
Please ensure all shipping details are correct before completing checkout. If incorrect, please email us as soon as possible so we can make the amendment.
- We are not responsible for incorrect addresses
- Once your order has been dispatched, the address cannot be changed.
Delays
While we aim to meet all estimated timeframes, delays may occasionally occur due to:
- High order volumes
- Postal service disruptions
- External factors beyond our control
Amarachukwu Hair UK is not liable for shipping delays caused by couriers, however, we will always do our best to support and assist where possible.
Tracking & Support
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
If you have any questions regarding your order or shipping, please contact us at:
